User Experience Design at your service…
A heuristic, expert review of your product that surfaces friction points and delivers clear, actionable improvements. You’ll get reports, priority fixes, and a UX Scorecard.
We speak directly to your users through interviews, surveys, and analytics to uncover what’s working, what’s not, and why.
Real people + real tasks = real insights. Remote or in-person tests validate your features before you build, saving time and money.
High-fidelity, clickable prototypes that map the ideal user journey—ready for dev handoff.
Why external UX testing is so effective
Internal teams become too familiar with the product, causing them to overlook critical usability issues.
Studies show internal teams miss up to 60% of usability problems — external reviewers fill those gaps.
External testing reflects real-world usage, and mitigates internal assumptions.
Issues found post-launch cost 10× to 100× more to fix than if caught during research.
Products that undergo external UX testing see higher satisfaction, retention, and conversion rates.
Outsiders aren’t trapped by company jargon or team biases — they see what your users see.
UX / UI Design : : :
We led the user experience design and user interface design for the City of Cape Town’s new Contravention App.
Used by officers across Law Enforcement, Metro Police, Traffic and Fire and Safety. This app was designed to digitise the process of administering a contravention to a member of the public.
The solution speeds up the process of giving the ticket by using geo-location, ID and License scanning, and sends evidence and details directly to the servers.
We handled the entire product process, Research, Interview, Ideation, Wireframes, Hi Def prototypes and presentation to stakeholders.
Digitizing the contravention process using geolocation, ID/license scanning, and direct server submission reduced admin processing time by 8 minutes per case.
With ~15,000 contraventions issued monthly, this saved an estimated 2,000 staff hours per month.
Instant evidence capture reduced case losses from 18% to under 2%, retaining approximately 2,880 extra cases per year. At an average fine value of R 1,750, that’s about R 5.04 million in additional annual revenue retained for the City.
UX / UI Design : : :
Curate.ly was a platform I worked on which embedded product data within its images. TAGS could be hovered and clicked on to open enriched media such as links to articles, shopfronts and videos.
Alot of my time was spent simplifying the enrichment process for users posting content.
Through testing and simplifying the screens using progressive disclosure, we curbed the amount of screens in the flow to 7 from 9 screens speeding up the process by 22%.
UX / UI Design : : :
AXIS was a solution we designed for a client in Cape Town to solve the issue of trading with transparency and being able to communicate easily with the markets.
This application was intended to simplify the analysis and actions associated with trading on the stock markets.
A desktop web based app was created as well as a Mobile design for the platform to be fully responsive on all devices.
User feedback averaged 4.7/5 for speed, ease of use, and interface clarity — with 89% of users saying they would recommend AXIS to peers.
UX / UI Design : : :
X Jour is an application we designed for a client in Berlin.
This application was intended to simplify the process of booking and planning journeys as well as connecting with like-minded travelers on your journey.
A desktop web based app was created as well as a Mobile companion app that the user can access their calendars, planned trips, social connections and explore local areas as well.
Early user surveys showed 92% of users found the app faster and easier to use than their previous booking method, positioning X-Jour as a competitive newcomer in the travel-tech space
UX / UI Design : : :
VIPER was created for Virtual Academies, a cutting edge e-learning development company. It is a coach-led experiential learning system which allows participants to work in small teams to complete real life challenges.
The system includes chat functionality, video conferencing, peer review, collaborative documents, challenges, content libraries and a succinct dashboard with all of your upcoming information.
Comparative modelling against sector benchmarks predicted up to 2.3× higher learner engagement due to the integrated social challenge system.
UX / UI Design : : :
Knowhow approached us to create an updated modern look and feel for their white-label learning experience.
From our experience creating the Virtual Academies “Viper” platform from scratch, we created a gamified, immersive learning experience that shows users high level data while keeping their interactive functions one click away.
We also created their marketing pages and updated their brand.
Improved components, UI and Design System reduced dropouts by 23%.
WordPress website : : :
We were entrusted recently with the redesign of the infamous Cape Electric Tattoo’s website!
Brand Design / WordPress website : : :
Elevate is a luxury AirBNB management company that entrusted us to create their corporate identity and develop their wordpress website with special attention to the user experience design .
They wanted a slick and modern logo which we iterated over 4 initial options into 2 revert packages and decided on the current version in varying palettes.
The website was for marketing and creating leads. We used a one page layout to display their product offering and show social proof of their work.
WordPress website : : :
Having handled the user experience design and user interface for their learning solution, Knowhow approached us to handle the marketing site for their new offering: Knowhow systems.
From here they will offer solutions to manage employees from talent management to on-boarding to performance monitoring.
We kept the look and feel modern and minimal with dark backgrounds and light neon colour accents.
WordPress Website : : :
The new restaurant from Executive chef Peter Ayub wanted to have a street culture centered design language centering around skating and graffiti to mirror the urban-style high-end street food his restaurant prepares.
We utilised these themes as well as shots provided to create that aesthetic and keep the tone playful yet sofisticated.
Brand Design : : :
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UX design is an important part of an organisation. We unpack this and take a look at WHY UX Design is so important and what role it plays.
Understanding the difference between UX and UI is crucial for creating effective, user-centered designs that meet both functional and experiential goals.
Understanding the differences between raster and vector images is crucial for achieving optimal results in digital design
